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This article contains instructions on how to configure ThingsBoard IoT platform and connect DSGW-210 Gateways. ThingsBoard is an IoT platform for data collection, processing, visualization, and device management. It supports cloud and on-premises deployments, and it combines scalability, fault-tolerance and performances to nullify the chances of getting your IoT data lost.

DSGW-210 is IoT gateway with multiple protocol and edge computing function. It provides reliable connectivity for a wide range of wireless IoT devices. The gateway’s modular architecture provides the ability to customize many gateway features including Cellular, Bluetooth, Wi-Fi, Ethernet, USB, ZigBee, Z-wave and Li battery backup.

Product Summary

• Support 5V USB type-c power supply

• Support IEEE802.11ac, IEEE802.11a, IEEE802.11n, IEEE802.11g, IEEE 802.11b Protocol

• Support 4G LTE CAT M1,CAT1

• Support Bluetooth 5.2

• Support ZigBee3.0

• Support Z-WAVE

• One WAN/LAN variable network port

• Support USB2.0

• Backup Li battery

Hardware block diagram

Integration method

Block 1 ThingsBoard configuration

Steps of configuration in the ThingsBoard is shown below, here it takes the sample server in the as an example

  • [Step 1.2] Switch to device section

  • [Step 1.3] Add one more device by pressing the ‘+’ button

  • [Step 1.4] Fill in the device name, take the Test_gateway as an example, click ‘is gateway’

  • [Step 1.5] Copy the access token, record it for gateway to connect to the ThingsBoard cloud

Block 2 Device configuration

  • [Step 2.1] Log in gateway with user name: root, password: root

  • [Step 2.2] Switch to section IOT Services -> Cloud Config

  • [Step 2.3] Fill in the credentials from ThingsBoard cloud, ThingsBoard Server:, Server Port: 1883, Access Token is in section 1.5

Block 3 Additional information

  • [Step 3.1] Check connection in ThingsBoard cloud
  • [Step 3.1.1] seen from the latest telemetry of the gateway, the information of connection is received correctly in the server

  • [Step 3.1.2] Active and connect a nearby oximter, notify the data from it
  • [Step 3.1.3] Device is correctly registered to the ThingsBoard server, and the oximeter data is received in the cloud
  • [Step 3.1.4] Test with another Zigbee temperature & humidity sensor
  • [Step 3.1.5] Manually trigger the sensor to upload data, see the data uploaded in chart

  • [Step 3.2] Troubleshooting steps.

Error indicator

Led status Possible cause & solution
Blue led keep flashing Gateway rebooting
Red Led flashing Gateway not connecting to cloud server, trying to reconnect
Red Led steady Internet is down, user need to check the internet connection
Yellow led on Gateway is in low battery, user need to charge the gateway

Contact Us

For other concerns about the integration, please consult [email protected]