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ThingsBoard support options

Support packages

Our support packs designed to cover diverse requirements

ESSENTIAL

for 1 server instance only

What's in?

Email consulting: 2h per month
Server issue response time: < 48h
On-demand trainings: not packed
1 named contact within normal business hours

$248 / month

PREMIUM

for up to 5 running servers

What's in?

Email consulting: 4h per month
Server issue response time: < 24h
On-demand trainings: 2h per month
2 named contacts within extended business hours

$498 / month

ULTIMATE

privileged bundle for up to 10 running servers

What's in?

Email consulting: 8h per month
Server issue response time: < 12h
On-demand trainings: 4h per month
3 named contact within 24/7

$1198 / month