Compliance
ThingsBoard is certified to ISO/IEC 27001 and ISO 9001, independently tested every year, and declares its GDPR and CCPA compliance through its own data protection program.
Certifications and assurance
ISO/IEC 27001:2022
Information security management system
Certified · 9 Sept 2026Reg. No 372-02-270-00460
| Topic | Details |
|---|---|
| Certification body | Swiss Approval North America (IAS-accredited). Both certificates were issued on 9 September 2026 and are valid until 8 September 2027, within a three-year cycle that runs to 8 September 2029, with a surveillance audit every year. |
| Certified scope | Software design and development, maintenance, training, IT consulting services, support services, integration services; cloud services; software QA testing; software licensing. |
| Penetration testing | An independent penetration test runs every year. The latest, by DataArt, took place in February 2026, with a retest in March 2026. |
| Data centers | ThingsBoard Cloud and Private Cloud run in data centers with ISO 27001, PCI DSS and SOC 2 attestations (AWS for ThingsBoard Cloud; AWS, Azure or GCP for Private Cloud). |
On swissapproval.ch, with the registration number from a card above.
Using our compliance in your audit
You can certify the solution you build on ThingsBoard, for example to ISO/IEC 27001. Our ISO certificates count as supplier evidence in your audit, and under NDA we share the Statement of Applicability and audit reports.
The platform gives you the controls auditors look for, so you don't need to build them from scratch:
Privacy and data protection
We protect personal data under the GDPR and the CCPA through our own data protection program, backed by the same ISO 27001 controls.
GDPR
For personal data of people in the EU; we apply data minimization to all personal data we process. Our DPA includes standard-contractual-clause terms for transfers outside the EU (DPA §11).
CCPA
For personal information of California residents. We don't sell personal information.
- Data stays in the EU on ThingsBoard Cloud’s EU region, and never moves between regions.
- Our DPA includes standard-contractual-clause terms for transfers outside the EU (DPA §11).
- Published sub-processors, with notice of material changes.
- Data subject requests and breach notification as set out in our DPA.
We declare our GDPR and CCPA compliance ourselves, and commit to GDPR contractually in our DPA.
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Can’t find what you need?
Our security team answers questions, shares documents under NDA and handles vulnerability reports.
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Contact our security team
Questions, questionnaires and data requests.
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Get documents
Certificates and policies; request the NDA ones from the library.
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Report a vulnerability
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