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Mail Templates

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ThingsBoard PE Feature

Only Professional Edition supports Mail Settings feature.
Use ThingsBoard Cloud or install your own platform instance.


ThingsBoard uses mail templates to send email notifications to users when certain events occur. For example, a message about activating an account or resetting a password.

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To send messages via Email, a tenant administrator should be configured outgoing mail server.

ThingsBoard provides default system mail message templates with sample content, which can be customized individually from the list.

To do this, following steps:

  • Go to the “White Labeling” page -> “Mail Templates” tab;


  • Uncheck “Use System Mail Templates” box;
  • Select mail template from the drop-down list, that you want to edit;
  • Edit mail subject and mail body;
  • Save changes.


Next steps