Thingsboard logs are stored in the following directory:
You can issue the following command in order to check if there are any errors on the backend side:
cat /var/log/thingsboard/thingsboard.log | grep ERROR
Our Gitter channel is the best way to contact our engineers and share your ideas with them.
Our user forum is a great place to go for community support.
The Thingsboard team will also monitor posts tagged thingsboard. If there aren’t any existing questions that help, please ask a new one!
If your problem isn’t answered by any of the guides above, feel free to contact Thingsboard team.