Edge status and cloud events
The Edge status and cloud events pages are diagnostic tools available on the Edge instance itself, not on the server. Use them on-site during installation or when troubleshooting data delivery issues.
Edge status page
Section titled “Edge status page”The Status page confirms whether the Edge is connected to the server and displays the configuration used during installation. Use it on-site to verify the routing key or check when the Edge last connected.
Log in to the Edge and go to Edge > Status. The page shows the following fields:
| Field | Description |
|---|---|
| Status | Current connectivity state of the Edge instance: Connected or Disconnected |
| Name | Name of the Edge instance |
| ID | Unique identifier of the Edge instance |
| Type | The Edge type set on the server, default unless you changed it |
| Routing Key | The Edge key used during installation |
| Maximum amount of allowed devices | The device limit of your subscription. 0 means no limit |
| Maximum amount of allowed assets | The asset limit of your subscription. 0 means no limit |
| Last time connected to Cloud | When the Edge last connected to the server, for example 2026-10-06 09:55:39 |
| Last time disconnected from Cloud | When the Edge last lost the connection. N/A if it has not disconnected since it was installed |
Cloud events
Section titled “Cloud events”The Cloud events page shows all events that Edge has pushed to the server. Use it to check that telemetry, alarms, and other data reach the server, especially when data is missing on the server. Events with a Pending status indicate a backlog that has not yet been delivered.
Log in to the Edge and go to Edge > Cloud events. Each row in the table contains:
| Column | Description |
|---|---|
| Created time | When the event was created, for example 2026-10-06 09:55:42 |
| Action | What the Edge sent: a change, for example Added, Updated, Deleted, Attributes Updated, Timeseries Updated, RPC Call, Alarm Ack, or Alarm Clear; or a request for data from the server, for example Attributes Request, Relation Request, or Credentials Request |
| Entity type | The type of entity that generated the event |
| Entity ID | Unique identifier of the entity |
| Status | Deployed: The event was pushed to the server. Pending: The event is stored locally and will be pushed when connectivity is restored. |
| Data | Click Details (…) to view the full payload. Not available for Added and Deleted events |
By default, the page shows the events of the last day. To change the range, click the time window button at the top of the page (it shows the current range, for example last 1 day).
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