Rule Engine Queues

Rule Engine uses message queues to guarantee delivery under load, handle traffic spikes, and control the order in which messages are submitted to rule chains. The Rule Engine continuously polls its assigned queues and processes messages in batches.

1. Consumer polls a message pack (batch) from the queue.
2. Submit strategy sends individual messages to the rule chain.
3. Each message completes with: ack, failure, or timeout.
4. Processing strategy collects all results for the pack.
5. If all succeeded — ack the pack and commit the queue offset.
6. If any failed/timed out — loop back to submit strategy to resubmit only the failed messages.

Each queue is defined by the following settings:

Setting	Description
Name	Used for statistics, logging, and the Checkpoint node
Submit settings	Controls how messages from a polled batch are delivered to rule chains
Retries processing settings	Controls how failed or timed-out messages are re-processed
Polling settings	Poll interval, partitions, and processing timeout
Custom properties	Provider-specific topic/queue properties applied at queue creation

The submit strategy controls how messages from a polled batch are submitted to rule chains:

Strategy	Behavior
Burst	All messages submitted immediately in arrival order
Batch	Messages grouped into fixed-size batches; next batch waits for the previous to be acknowledged
Sequential by originator	One message per entity at a time; next message for the same entity waits for acknowledgement
Sequential by tenant	One message per tenant at a time; next message for the same tenant waits
Sequential	One message at a time across all entities — slowest, but guarantees strict ordering

The retry strategy controls what happens when messages fail or time out:

Strategy	On failure	On timeout
Skip all failures	Acknowledge and discard	Still processed (not cancelled)
Skip all failures and timeouts	Acknowledge and discard	Cancel and discard
Retry failed	Retry failed messages only	Ignore timeouts
Retry timeout	Ignore failures	Retry timed-out messages only
Retry failed and timeout	Retry both	Retry both
Retry all	Retry entire pack even if only one message failed	Retry entire pack

All retry strategies share these parameters:

Parameter	Description
Number of retries	Maximum retry iterations; 0 = unlimited
Percentage of failures for skipping retries	Skip retry if the failure percentage is below this threshold
Retry within	Seconds to wait before the first retry
Additional retry within	Seconds to wait for the second and subsequent retry attempts

Setting	Description
Poll interval	Milliseconds between polls when no new messages arrive
Partitions	Number of partitions; higher values allow more parallel processing
Send message poll for each consumer	When enabled, each partition gets its own consumer thread
Processing within	Milliseconds allowed to process a polled message pack before timeout

Three queues are pre-configured out of the box:

Queue	Submit strategy	Retry strategy	Purpose
Main	Burst	Skip all failures	Default entry point for all messages; backward-compatible
HighPriority	Burst	Retry failed and timeout	Alarms, notifications, and critical steps — retries until success
SequentialByOriginator	Sequential by originator	Skip all failures	Guaranteed per-entity message ordering