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Scope a User to Their Customer's Data

Restrict a customer user to see and manage only the entities belonging to their own customer, with no visibility into other customers. No entity groups are required — scope is controlled by where the Generic role is assigned.

Prerequisites: Basic familiarity with Roles and RBAC.

  1. Navigate to Security ⇾ Roles.
  2. Click + Add role.
  3. Name: Customer Full AccessRole type: Generic.
  4. Add one permission entry: Resource All, Operations All.
  5. Click Add.
  1. Navigate to Customers ⇾ click Manage customer users for the target customer.
  2. Open Groups ⇾ open the target user group ⇾ Roles tab.
  3. Click Add — select Role type Generic, Role Customer Full Access.
  4. Click Add.

The user sees and can manage every entity belonging to their customer — and nothing outside it. Repeat Step 2 for each customer that needs this access pattern.