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Plan and billing

The ThingsBoard Cloud allows customers to easily purchase subscription plans online. The online payment processing is secured by Stripe, which allows both credit and debit cards. ThingsBoard Inc. has no access to your card data. You can easily pay for the subscription online, without manual paperwork.

Notice: payments are non-refundable.

Subscription

Subscription tab displays all details about current subscription including current subscription plan, subscription status, current subscription period, applied discount. Plan details section displays current subscription plan limits. It is also possible to view current plan usage by clicking on Show usage toggle.

Billing information

Billing information tab allows managing current payment method (credit or debit card details) and billing details such as company name and billing address used for invoicing.

Payment method

Allows managing current credit or debit card details. You may easily update it at any time by clicking on Update button. In order to pay with the card the Owner name, Country, Card number, Expiry date and CVC should be populated.

Billing information

Consist of company contact details and billing address and is used by Stripe to generate the invoice. You may easily update this info by clicking on Update button.

Invoices

Invoices tab displays list of automatically generated invoices. All invoices are available for download in a PDF-format.

Upcoming invoice

Upcoming invoice tab displays upcoming invoice preview that will be generated at the beginning of the next billing cycle.

Note: When you are viewing an upcoming invoice, you are simply viewing a preview – the invoice has not yet been created.